Service Delivery Management (PowerPoint PPTX Slide Deck)

Tarek Darwish, , PMP-ATP®, PMI-SP®, SM, P6, AI+.
Senior Management Consultant & Trainer

Mr. Darwish is a Senior Management Consultant, certified Project Management Professional (PMP) as well as certified Project Scheduling Professional (PMI-SP) and certified Scrum Master SM, with over 28-years service record in Egypt, Germany, Jordan, Pakistan, Libya, Sudan, Oman, Qatar, KSA, ... [read more] Malaysia, Turkey, UAE, Czech Republic, UK, USA, and worldwide through virtual LMS.
Mr. Darwish gained his IB diploma from the United World College of the Adriatic in Northern Italy 1984, . Degree in Electronics Engineering 1990 from Egypt and a Master's degree in computer science in 2004 from USA. In 2005, He got his PMP® certification and kept the certification updated ever since. In 2013 he gained the PMI-SP® certification (Project Scheduling Professional). In 2021, Mr Darwish was accredited as PMP®-ATP (Approved Training Partner) from PMI® In 2023, Mr. Darwish got his SMC (Scrum Master Certified). In 2025, he embarked on an AI learning journey, with the result of becoming a certified trainer in several AI related subjects.

He is currently a senior management consultant and trainer, providing consulting and training with leading consulting and training companies in Egypt, the Middle East, US, UK and Europe on a number of management topics, such as; project, program, portfolio, and risk management, scheduling, planning, controlling, agility, change management, business process improvement, business process re-engineering, contract management, and leadership, to name some.
Mr. Darwish led the digital transformation of the legal departments in Banque Misr, Blom Bank and AUBE bank.

He supported the initiation and planning of the restructuring project in HCMLT (Holding Company for Maritime and Land Transportation)

He supported the planning, scheduling, and controlling of the digital transformation 360 view project in ACA (Administrative Control Authority).
He supported the planning and scheduling of the "Worood City" in Taif, KSA
He led the PMO capacity improvement in ESRINEA
He led the efforts of juwi, the leading German renewable energies company, to assess the Egyptian market's potential and make informed investment decisions.
Mr. Darwish is a visiting lecturer at the University of Middlesex, London, for the BIM (Building Information Modeling) post-graduate program, since 2014 to date.

He helped setup the strategic PMO unit in Vodafone Egypt and led a change program aimed at implementing standard project management methodologies throughout the company as well as the implementation of strategic and operational balanced scorecards between 2005 and 2007.
He helped IBM Egypt achieve the highest quality rating CMMI level 5 in 2005 and setup the quality assurance department of VIAS (a joint venture between IBM and Valeo). His efforts led Valeo to obtain the CMMI L3 and ISO 9000 certifications.
He led the effort of the Heliopolis American International School to modernize their IT infrastructure and curricula to the highest standards between 2002 and 2004.
He is thoroughly experienced in complete product life cycles from concept to upgrade or grandfathering. He led the development and marketing of several electronic products such as; Al-Meshkat and MEMO, the electronic dictionary.
Between 1998 and . Darwish provided IT consultancy to a number of businesses in Germany between 1994 and 1998 such as; Olivetti, Daimler Benz and Vogel tours to help develop their IT infrastructure.

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